Video: Engage with E-commerce Episode 5 – Keep your customers coming back

Are you spending too much money on advertising? Why not turn your customers into loyal advocates and get them to do the selling for you?

Here, we explain the three steps that will get your customers working for you. We’ll show you how to keep customers loyal on Amazon and online platforms and we’ll take you through the digital tools you need to make your customers come back for more.

Events & Insights

To keep improving you need to continually sharpen the saw. We run events across the UK to share knowledge, encourage peer to peer learning and to help you, our customers to stay one step ahead of those around you.

Here is a sneak peak of some of the events we have coming up next.

Guest post: What digital evolution means for charities

The pace of change is accelerating so don't get left behind

Guest post: Why you need to know your Core Web Vitals

All you need to know about the newest ranking factors

The future of UK retail with KPMG – Part 3: Rise of consumer commerce

The word 'retail' could be obsolete by 2027 and what businesses will be future winners

Guest post: How chat marketing can deliver a rich customer experience

Chat marketing through messenger services offers a more personal experience to drive customer retention

The future of UK retail with KPMG – Part two: Consumers’ new demands

KPMG’s Paul Martin joins us to discuss how consumer demands are changing

Future of UK retail with KPMG – Part one: Evolving business models

KPMG's Paul Martin joins us to discuss how retail business models need to evolve

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