About ShopPop

We help merchants reach audiences and drive sales. ShopPop’s all-in-one chat marketing platform for Shopify lets you grow, service, automate and directly engage your audience.

Grow your customer base, recover lost sales, increase your revenue and send timely, smart, relevant alerts and notifications like abandoned cart reminders, back in stock notifications, new product DMs or sale alerts. Turn website visitors into conversions using conversation starters like pop ups, widgets and chat plugins.

An insight into smart messaging with ShopPop

Following the exciting launch of the new messenger features, including a ‘back in stock’ notification, we sat down with Harry from ShopPop HQ to learn more about the update and how they are changing the eCommerce space with their platform.

How chat marketing can deliver a rich customer experience

The importance of the customer journey’s post-purchase stage is too often underestimated.

But good customer aftercare is not only essential, it’s the way to minimise returns, generate reviews, increase customer loyalty, stimulate recurring purchases and build your brand. Start chat conversations from your checkout page or packaging inserts.

Use chat to facilitate evaluation, support, order updates, upselling/cross-selling and marketing towards new sales opportunities. After all, chat is cheap, beats email and SMS at every benchmark – and who calls on phones these days, anyway?

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