• Focus on Inventory Management – There is nothing easy about managing inventory yourself, but Shopify POS streamlines everything. Shopify POS keeps an accurate, real-time count of your inventory, so you always know how much you have of each product. This reduces the chances of over or under-ordering, the chances of products being out of stock or sold without actually being available, and the chances of manual mistakes. Shopify POS provides unified inventory management across all your retail platforms, both online and offline.

• Upsell Higher Quality Products – With Shopify POS, upselling is simple. This involves recommending higher-value products to customers, similar to what they have already been looking to buy. This increases your average order value and makes customers see that you provide high-quality products, those likely to last a long time and impress them.

• Customise Checkout Processes – It’s important to have a checkout process that your customers can follow quickly and easily, customised to a customer’s needs. For example, adding images and descriptions makes it easy for a customer to understand exactly what they are buying. Plus, with Shopify POS, you can use various payment options. This enables customers to pay in a way that works for them.

• Optimise Product Listings – Regardless of what you are selling, you must ensure your product listings are compelling, attention-grabbing, organised and include high-quality images. It’s important to use detailed product descriptions and highlight key features, as this will help customers make informed decisions. With Shopify POS, customising and editing product listings is simple.

• Make Payment Easy – With Shopify POS, you can use a range of payment providers, giving customers the option to pay in whichever way they would like. You can accept debit cards, credit cards, mobile payments and PayPal. Customers can pay quickly, from whichever way they are accessing the business, making a purchase in minutes.

• Follow-Up With Customers – Though it’s important to avoid being pushy, it’s always a good idea to follow up with customers, and Shopify POS makes this easy. You can email them to remind them of the products they were looking at, or you could encourage them to complete their online checkout. This reduces the chances of someone forgetting about what you have to offer and taking their custom elsewhere.

• Encourage Customer Referrals – Shoppers are more likely to use a business if someone they trust has recommended it, such as a friend or family member, which is why customer referrals are so important. They are a good way to grow your customer base whilst rewarding existing customers. Shopify POS makes it easy to integrate your referral program and manage the leads it generates.

• Cross-Sell Complementary Products – Cross-selling involves recommending products to a customer that complement what they have already been looking at. For example, if they are browsing gloves and scarves, they might also be interested in buying a hat. Similarly, if they are looking at dinner plates and bowls, they might also be interested in cutlery or side plates. By cross-selling, you can increase the order value, while ensuring the customer gets everything they need from the shopping experience. A customer is more likely to have an enjoyable shopping experience if they leave with a range of items they need, even if they hadn’t realised they needed some. It’s also a good way to showcase your product range and highlight the items you have available.

• Track Your Sales Performance and Make Improvements – Shopify POS allows you to collect data from your customers, which can then be used to improve your marketing efforts. Information such as purchase history and contact information makes it easier to target your marketing strategies to the right people, personalising things along the way. Tracking customer data gives you an insight into what your customers are looking for, what they are most interested in and what part of the buying journey they are converting. It’s also an effective way to find any problems in your e-commerce offerings, which you can then fix.

• Embrace Omnichannel E-Commerce – Omnichannel e-commerce refers to an integrated and unified shopping experience that enables customers to engage with your business across online and offline platforms. It combines brick-and-mortar shops, social media, websites and mobile app shopping to ensure that customers receive the same service regardless of how or where they shop. Shopify POS embraces omnichannel e-commerce by making it easy to manage inventory, track orders, process transactions and find customer information on all platforms. It’s a key part of bridging the gap between online and offline shopping, resulting in a seamless shopping experience for customers.

There is no denying the positive impact Shopify POS has on a business’s online success, especially when maximising sales. At Quickfire Digital, we encourage e-commerce businesses to embrace Shopify POS and will even help you with the transition. Thanks to our talented team of Shopify experts, you can be up and running on Shopify POS in no time. Get in touch to find out more.